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Captain Cooks Casino

WELCOME BONUS*

100 Free Bets

+ up to $500 Match Bonuses

*T&C APPLY, 18+ ONLY

Captain Cooks Casino Review

Captain Cooks Casino review is ready and not a single detail slips our attention!

Wanna know if 100 Free Spins are worth depositing 5 euros?

Scroll down for high rollers reviews, spilling the tea on the online casino bonus, repute and more.

arnold aka blackArnold aka Black“The truth is that Captain Cooks doesn’t differ from the rest also good sister casinos, except for their color scheme and bonus.”

vip joeVIP Joe“Very slow payouts. It usually takes longer than 48 hours, since their risk management takes further delay.”

us satoshiUS Satoshi“Very strict policies, tc… But, a good choice for Canadians, British, New Zealanders looking for an honest casino.”

PROS
  • £5 min deposit
  • 550 games from the top provider
  • eCOGRA accreditation
  • 128-bit SSL-encrypted
  • Multiple licenses
  • Loalty Program
  • Live play
CONS
  • Restricted in the USA and a few more countries
  • Many withdrawal options are unavailable
  • No mobile casino app
  • Long sign-in form
  • No crypto play
  • Too high wagering
casino details
Established:

2000

Owner:

Apollo Entertainment Ltd.

Support:

Live Chat, Phone, E-mail

Welcome Bonus:

100 Free Spins (€25) + €500 Free

Min. Deposit:

€5

Max. Weekly Withdrawal:

€4,000

Currency:

GBP, EUR, USD, CAD

Licenses:

UK Gambling Commission licence (000-038620-R-319310-008), Kahnawake Gaming Commission, Malta Gambling Authority (MGA/B2C/164/2008), Danish Gaming Authority

Software: brand logo brand logo
Deposit Options: brand logo brand logo brand logo brand logo brand logo brand logo brand logo brand logo brand logo brand logo brand logo brand logo brand logo brand logo brand logo brand logo brand logo brand logo
Withdrawal Mechanisms: brand logo brand logo brand logo brand logo brand logo brand logo brand logo brand logo brand logo

1 Would You Download Captain Cooks Casino or Play Instantly?

Starting to play at this casino is quite simple. Although, for beginners it may not seem so. After all, we are often afraid of everything new, or scared to click the wrong button, enter incorrect data, etc. But if you like Captain Cooks, then you have to start somehow. So, the best is to choose an instant play. So that after having registered your profile, log in whenever you want, and play right in your browser.

Yeah, I, also, somehow feel not quite the thing when I need to download something on my computer or phone. Although, I’ve checked, there is nothing terrible about it. The program is virus-free, unpacking files was also quick. Nevertheless, I will give preference to the instant gaming.

I agree with all said by my friends. But it is always nice to have options. If you feel you need it, download Captain Cooks casino. However, mobile app for iOS, Android or Windows is absent, so you’ll be playing their games in the instant way on your mobile anyway.

2 What Do You Think of Captain Cooks Casino Bonus?

The welcome bonus is truly fantastic. For 5 euro, it’s really great to receive 100 bets for free. If you read it right, you’ll get a hundred of 0.25-euro stakes for your first deposit, 25 euros on your balance in total. It’s safe to say that getting a 500% Match is a rare thing in the iGambling business. At the best of times, you are offered a 100%-200% Deposit Match at Microgaming casinos. Here you can get along without entering any bonus codes.

The bonus is too good to be true, so we have 200 wagering requirements applied. After reading the terms of the bonus, you understand that the free cheese is only in a mousetrap. However, you’ve got also 500 euro on your 4 more deposits. The conditions will not be as stringent as for the first two offers, starting with the third deposit, when the playthrough requirements are only 30 times.

And here is cool news: the promotion is applicable to progressive jackpot game, Mega Moolah. All in all, in the review, I’d like to pay people’s attention to the fact that there are over 15 entertainment of the kind at Captain Cooks. In 2020, from May onwards, there is going to be released the latest progressive slot edition – Absolootly Mad™ Mega Moolah.

They promise weekly free spins offers, loyalty program and VIP rewards (aka points) apart from their sign-up bonus. That’s quite interesting, but still, the bet and wager terms are somewhat tricky, you always have to stay alert. As the Casino Rewards Group of online casinos are known to be very strict.

If you decide to open more than one profile, they will ban you and won’t return your money. And let me spill some secret, they can refuse giving you the promotion at their own discretion. If you read the rules, you know.

3 What Can You Say about Captain Cooks Software?

The Microgaming knows how to deliver the best gaming experience for the players. Over the years, I’ve seen the software provider, and their online casinos hit the records once in a while. This year, the company has already paid ten million progressive jackpot and launched twenty some new games to spread across gaming websites who want to add their content or are totally powered by the software, like Captain Cooks.

I’ve heard many players complaining about their dull sameness of new slots. So, the problem has been fixed with the help of fresh gaming studious, like Just For The Win or All41 Studios, joining the process of creating new slot machines with better gameplay mechanics. Look for Psycho Candies, Spinosaurus or Diamond Force products at Captain Cooks casino to see the difference.

There’s no denying that competition is tough right now, as the iGambling world continues to develop. And that means more new software suppliers and casinos conquer the market like Bede Gaming, Red Tiger Gaming, Yggdrasil, Play’n GO, Betsson, Elk Studios, Evolution Gaming.

Speaking of which, the company has supplied Captain Cooks with a live casino game library, hosting about 30 real-time games with native speaking live dealers around. Anyway, Microgaming hasn’t been giving up the leading position since establishment on Mann (The Isle of Man if you wonder), 1994.

It holds the majority share of the online gambling market. Most of Casino Rewards members have been here for over 20 years, while some younger websites haven’t been able to stand afloat for more than 2-5 years.

The company has done a good job during its existence, they improved their game, simplified some things for the players. I mean now every user can turn Auto or Expert Play, and enjoy your session without being distracted by the constant need to rotate the slots reels.

So, while everything is clear with the first term, the latter requires explanation. So, there are entertainments that offer or don’t (as video slots) the room for strategical decisions. So that for tables, you’re to activate ‘Expert’ to choose the auto-play strategy for some game rounds. It’s truly convenient.

And I almost forget about the Auto-Hold feature. That’s probably because I’m not a big poker fan, anyway, it’s worth mentioning. The option prompts you to use the mathematically correct decision regarding the bets. So, while playing at Captain Cooks online casino, don’t forget to try it out!

4 Are You Excited about Captain Cooks Casino Games?

Well, here we see a number of cool games, including all the same online slots, video poker and so on. All in all, there is a pretty good choice, even progressive jackpot games are in place. But here is another side to the coin: there is only Microgaming content, no other popular game providers are on offer.

Although if you only try the Mega Moolah progressive jackpot slot or Bridesmaids once, you will no longer look for other games. These are very cool findings, lots of jackpot and free spins.

Luckily for slot players, there’s plenty of first-rate games from Microgaming available for real money and free play right now.

From legendary titles like Thunderstruck, Beach Life, Cool Wolf, Playboy, Immortal Romance to new but already hits like Aliyas Wishes, the Vault, All Win FC, Game of Thrones: Power Stacks, Anderthals, Atlantean Treasures: Mega Moolah, Attack on Retro, uh, there’re so many jackpot slots that can help you become an instant millionaire, available at Captain Cooks casino.

From newly added content, I like Lady Earth 5 reel 51 payline video slot, that pays 450X your bet, offers free Spins, 5 Bonus Rounds. I made the max bet of $300, however you may go lower down to 20 pence. The RTP is about 97%.

First of all, I explored the table games. You know, usually, in a casino, there is a small number of the entertainment.

Here at Captain Cooks, you’ll detect hundreds of different amusements, including European, America, French roulette, the unique selection of blackjack, baccarat, craps, sic bo, and poker, from traditional Jacks or Better, Deuces Wild to the less common games like Bonus Poker. All comes with different features, sizes of stakes.

5 Do You Trust The Captain Cooks Operator?

Licensed, certified casino using SSL encryption technology for data transfers, that’s why, it’s a trusted and reliable place to register with. However, the simplest thing is to google what other players say, what difficulties they encountered, what suited them or not in the casino.

I did my own research work, well not quite I (good catch, Arivoli!), my managers, but the point is that very few bettors complained about Captain Cooks. All the more everything was settled quickly. Those complaints, however, have relation to the online casino support group and payment issues.

This’s not to say that there is only one factor, all together – well-established Microgaming software, eCOGRA accreditation, their high RTP rate, the list of winners, licenses received, and the lack of complaints from the players, this is perhaps the most crucial thing.

Myself, I haven’t experienced difficulties with the customer care. I was just asking the Live chat operator, who works 24/7 actually, if they accept players from the UK, he put me on hold for one or two minutes only, just to clear the things up. And yes, they accept British, new clients, who have never registered with the Captain Cook online site, are eligible for their deposit bonus, too.

If you, guys, haven’t dug anything, listen to my story. I got upon a few comments, reviews, whatever, saying about the casino blocking the players’ account when they went to withdraw the winnings.

The reason was quite obvious, they have detected two accounts registered with the same e-mail address, which is forbidden. However, what makes me worry was that the customer support of the online casino didn’t respond fast, you know. Some players had to wait weeks before being informed of the state of things.

The moral of the story is such – if any problems happen, do not expect that they will meet you. If anyone tries to abuse the system, even accidentally, your money would be at risk and the response is a little slow in such vexed questions. So that I have a few concerns despite all the site merits mentioned by VIP Joe.

6 What Can You Say about Captain Cooks Casino Mobile Play?

Captain Cooks’ site loads quickly. The navigation is literally at your fingertips. I’ve scrolled up and down, everything worked smooth and fast, including games loading, access to banking methods, pretty much the same as on my PC.

So, I enjoyed the browser game session. I haven’t found a few titles which I played in the desktop version. However, all popular slots and table games were there.

I wasn’t not very happy to find out there is no mobile casino app for the site. Mobile instant play through any smartphone or tablet is possible, like elsewhere though. So, nothing extra, you know.

I wouldn’t worry that much about the app absence, as naturally, Captain Cooks casino’s optimized mobile version lets you do everything you would otherwise do in the application.

7 How User-Friendly Is Captain Cooks Casino Website?

The casino site looks cool, it’s also quite functional, all the necessary tabs are in the visibility zone, if you look up, you’ll reveal information about the casino itself, the bonus and how to contact the support staff, and which options of reaching the team are at place.

Live Chat, email, phones are more than enough. However, they don’t respond to all letters sent immediately. It might take a day or two. On the website bottom, there is all the information about the Captain Cooks site’s policy, verification policy, general terms and conditions, game RNG accreditation, eCOGRA certificate, fair play, and available payment systems, software.

I highly recommend to look at the ‘Fair Play’ section, as we have been talking here about complaints, there you’ll discover the Captain Cooks’ guide on procedures to follow.

The site is pretty good. The colors are nice. No canvases of unnecessary text. Every article is short and informative. Of course, there are still not enough details, for example, where is it indicated that there are live casino games? Only after signing up, you can see available payment options and realize that withdrawal menu is quite limited.

I did not detect any social activity of the casino on other platforms. They don’t even have a blog. They satisfied the basic needs of the gamblers – Sign Up, Log In, Winner List, FAQ, etc., but if you want something more, some interaction with the casino staff or other players, it’s better to look for other options.

The good thing is that on the ‘Casino Game’ page, they have listed all titles and inform customers about the potential winning due to the payout rate, I mean RTP (return to player).

1 Star2 Stars3 Stars4 Stars5 Stars (2 votes, average: 4.50 out of 5)
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FAQ about Captain Cooks

How can I get Captain Cooks Casino Bonus?

I’m fully ready to set sail! Captain Cooks teases "100 chances to be an instant millionaire on the high seas" but "rough waters ahead" in regard to the playthrough issues. In fact, the wagering can become too much for even longtime high rollers. Being Captain Cook winner with the help of the welcome bonus ain't easy! But players, hear me out before claiming any promotion, whether is the 1st dep free spins or free cash, first, get an account there and make sure you haven’t been registered with any Casino Rewards operator so far. Or you won’t be immune to extra wagering requirements for cash-outs. All in all, to deposit €5 is enough for the flying start. Having spinned slots, maybe even Mega Moolah, 100 times for free, you are welcome to credit the balance a few more times.

  • For the 2nd deposit, get the 100% bonus (up to €100)
  • For the 3rd one, you’re eligible for the 50% bonus (up to €150)
  • For the 4th crediting, it is only the 25% bonus (up to €125)
  • Finally, you can relish the 5th 100% bonus (up to €100)

How do I reach the support?

If you’ve been wondering what is the best way to get help at Captain Cook, I advise to use the Live Chat first. Still, there are a few more contact offices with managers available via the telephones or e-mail if you feel that would be a better way to send a message or query. Captain Cooks’ support team email is support@captaincookscasino.eu. Check the numbers below.

  • Worldwide phone is 1-888-942-7466
  • For Italy, it is 800-871-068
  • Free phone in Canada is 1-866-312-7466
  • Phone in Germany is 0-800-182-0567
  • Phone in Denmark is 8088-4574

Who are restricted at the site?

While Canadian, UK, Kiwi gamblers can play at the online casino, people from the following countries aren’t permitted for the service: Belgium, Germany, France, Hong Kong, Sweden, the Netherlands, Israel, Switzerland, Turkey, Australia, the United States of America.

How do I login to my Captain Cooks casino account?

It's not possible until you create an account. Once you get it, you can login by entering your username and password. By checking the box right before “Auto Login”, you'll be transferred to your profile automatically each time you decide to gamble.

How can I confirm verification at the casino?

Ahead of your play, depositing and withdrawing, the casino used its platform to share the guide on the verification process. It made all a lot more clear. All in all, the following certified by a Notary docs should be exposed to give credence to your identity and your source of money:

  • The passport, national ID card or driver’s licence
  • A copy of the card, showing your name on it, and/or evidence of the deposit option used
  • A 3-month-old bank statement or utility bill, attesting your residence

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