Jackpot City Casino


$1600 FREE

100% Match up to $400

on first 4 Deposits


Jackpot City Casino Review

Get ready to hear from Arnold aka Black, VIP Joe, US Satoshi on Jackpot City casino.

Reveal why Satoshi left a shady comment about $1600 Bonus!

Keep scrolling, we’re here to warn you about the long-running casino, but choice is always yours.

arnold aka blackArnold aka Black“Very responsive! Had no trouble reaching Jackpot City casino customer service agents over the mobile phone or chat.”

vip joeVIP Joe“So-so. I’m a fan of Microgaming casinos, but know many people complaining about it. Widely restricted.”

us satoshiUS Satoshi“Jackpot City often changes the tc, players grumble at them withholding money without a valid reason. Advise avoiding.”

  • eCogra approved
  • Mobile apps (iOS, Android, Windows)
  • Malta and Kahnawake Gaming Commission licenses
  • Comparatively low wagering requirements
  • Live Casino available
  • Restricted in multiple countries
  • A single game content supplier (Microgaming)
  • No game previews before registry
  • A mediocre website design
  • No crypto play
casino details



Baytree Ltd


Live Chat

Welcome Bonus:

$1600 Free

Min. Deposit:


Max. Weekly Withdrawal:





Malta Gaming Authority (license number: 00812), Kahnawake Gaming Commission

Software: brand logo brand logo
Deposit Options: brand logo brand logo brand logo brand logo brand logo brand logo brand logo brand logo brand logo brand logo brand logo brand logo brand logo brand logo brand logo brand logo brand logo brand logo brand logo
Withdrawal Mechanisms: brand logo brand logo brand logo brand logo brand logo brand logo brand logo brand logo brand logo brand logo

1 Would You Download JackpotCity Casino or Play Instantly?

I downloaded JackpotCity Casino to my laptop. Surely, everyone has seen the “Add to Desktop” option between “Login” and “Help 24/7” icons right on top of the website. It’s certainly free. I had no troubles with getting it done. There’re no specific requirements needed, so it goes well with different computers.

To use Jackpot City casino download option or play instantly? Sure, I’d use a browser-based format of a play. Nowadays, there is no need in downloading casino software, especially, when all sorts of online games are accessible in both versions.

Oh, either way it is annoying. Did you see their sign-in form? I have counted like 12 or so fields that you need to fill in before getting your real money profile at JackpotCity Casino. I almost quit it. I didn’t enter my phone number and miss out a few more details like the post code, etc. and click to proceed to check if I could go on it without it.

They asked me to share my home address and the city. That’s all. So not all fields are necessary. When I logged in to my account, they offered me to set limits, ‘Responsible Play’ rules, you know. I did. There would be a chance to pin the casino to your desktop if you want it. Broadly speaking, the procedure is quite standard for the gambling industry.

In my account, I noticed 4 different pagesBonus Wheel, Messages, Promotions, Bank, Live Chat and Log out. I was unable to use Bonus Wheel until I deposit and take the welcome bonus offers. On that wheel, there were different icons like Joker, Bonus Gift, Slot Machine, etc. It is quite interesting, sort of a prize draw. But as I said it wasn’t available for me at once.

2 What Do You Think of Jackpot City Casino Bonus?

See, this is a fantastic proposition for new members. If you join it, Jackpot City’s owners will try to seduce you with the offer to double each of your deposits, four times in a row. You may go on with a minimum deposit, which is only 10 dollars, but you wouldn’t be able to fully embrace the chance to cash in on the exciting proposition. Thus, they force you to deposit more, up to four hundred (400) dollars, so that you can get maximum free casino credits. Then you would play with 3,200 dollars in total, of which 1,600 dollars are given by the operator.

I’m a bit jealous of Canadians and Kiwis luck to fatten their balance with such a big money. The more when the wagering requirement is 50X only for EACH of Deposit Bonuses. It is easy to meet. Across Casino Rewards group of Microgaming casinos, for instance, we can’t help but notice a huge boost in wagering numbers at particular gambling sites like Cosmo. For the record: It used to be between 30X and 60X of playthrough.

Plus, to get the VIP status, you should by do regular things: logging in, playing online casino games at JackpotCity, taking part in tournaments on the ongoing basis. They give from 1 to 3 points for each 10 dollar wager based on a game preference. The operator doesn’t spread much info about its Loyalty Program or VIP Rewards except for the fact that they receive extra credits, casino bonuses, spins and personal assistance. Seeing some new restrictions regarding the VIP customers treat in the UK itself, I can understand that though.

Hold on, guys, not all is that simple with this Package. The operator belongs to a group of 10 online casino members owned by Baytree Ltd such as Spin Palace, Mummy’s Gold or River Belle. If anyone has previously played at Spin Palace casino site with their $1K Free, then you’ll be forced to meet additional wagering requirements before getting Jackpot City’s $1,600 Match Offer. Ignoring the term, you risk a lot as they will eventually void your winnings plus all real money deposited. The casino can confiscate your gains even post factum as stated in Jackpot City’s T&C. While it becomes a common practice within a single group of casinos, not all players, especially, newbies, are aware of the state of things with casino bonuses.

3 What Can You Say about JackpotCity Software?

Despite everything, let’s stay unbiased. Yes! Their software can justifiably claim to be the top casino software and the biggest game provider in the gaming industry. The privately-owned entity has been operating from the Isle of Man for twenty some years already. All have heard about 1 billion euros in Progressive Jackpots that have been paid out to players. You also should know that Microgaming casinos let you take the money at breakneck speed, while other operators pay big jackpots by installments within a year or longer.

It’s a giant of the gambling industry. No other software have so many online casino games, rewards and achievements in different fields. For example, in the online casinos as Jackpot City, where you can launch, by and large, Microgaming games only, you’ll still get the best playing experience possible. Needless to say, Microgaming is cross platform software. You can gamble using a computer, laptop and smartphone, tablet on iOS, Android, Windows or Blackberry system. They used to have Flash content, but later have switched some old mobile products to HTML5, since it is more adaptable and safer format. So no problem to access any slot, table games like baccarat or other casino entertainment kind through different devices and formats.

I don’t find their casino games to be very sophisticated in terms of design or features. But having cooperated with other studios like Triple Edge, they have brought something innovative to the market for last months. I’m talking about the Lucky Riches Hyperspins, 3D Vault, Anderthals, Wonder Woods, Attack on Retro and so on, which now are available at all Microgaming-powered platforms like JackpotCity Casino almost immediately.

4 Are You Excited about Jackpot City Casino Games?

Table games, card and other entertainment varieties running on Microgaming software are beloved by many individuals. I’m not the exception. Here is a host of video poker games with the lowest house edge. I like Aces & Eights Video Poker, all Aces & Faces series of poker including All Aces 10 Play Power Poker (Jackpot City Casino House Edge – around 0.18%).

The problem at other Microgaming online casinos is that the video poker doesn’t count towards wagering requirements. Here, you can play the casino games using bonus funds and withdraw the winnings. Of course, the percentages that cover the playthrough are lower, something between 2% and 8%, depending on the game variant you choose, but it’s still eligible.

Yes. You can’t go wrong playing Microgaming video slots. There are multiple slots titles with progressive jackpots like very popular Mega Moolah slot machine, CashSplash, Wheel of Wishes, Major Millions, all MegaSpin jackpot slots offering the biggest progressive prizes here. Overall, there are all sorts of online slots, from 3-reel classic titles to highly rewarding 5-reel slots like Thunderstruck 2, Tomb Raider, or Avalon. All of them come with different options – themes, styles, jackpots, bets ranges, you know.

Thunderstruck 2 is one of my favorite slot games here. I cried like a baby when I won the top jackpot of 6K coins. I like it also because of the fact that you can switch up between 4 bonus rounds with Free Spins when you progress in the slot, let alone that it has 243 winning paylines. Everybody loves that Microgaming game. Its RTP (return to player) has been rated by eCOGRA as 96.1% at JackpotCity Casino. There are a few more slots that have even higher RTP, I mean something like Seven Oceans and Retro Reels – Diamond Glitz video slots that I would recommend to look for at Jackpot City Casino too.

Before we set up the interview about Jackpot city, I’ve looked for its Live Casino, because I like live dealer games. Here the content is offered by Evolution Gaming that everybody knows by its unique feature – progressive jackpot side bets. Jackpot City is a home for a host of the entertainments with the option.

In addition, I’m a huge fan of its Deal or No Deal, Dream Catcher Live casino games offered to play with their live dealers. On the negative side, I can’t spend Bitcoin here, crypto play is unavailable. This is one of the disadvantages at Jackpot City casino. What is positive? I’ve won 22K euro playing Evolution Roulette once, but looking at the casino winner page, I’ve noticed that slot players win quite larger sums here, something between 1K to 100K, these are very rough estimates, of course, based on my gaming experience and other players.

5 Do You Trust The Operator?

It’s simple: I can trust it because I will be protected against cyber frauds. Nobody will steal my personal information, like my email, the debit card number, etc., as the latest SSL data encryption technology is in place. Every slot, poker, blackjack, roulette and the rest of casino games are rigorously tested by independent company like eCOGRA, which is responsible for all RTP and RNG work at Jackpot City. Today, this is the sign of safe operation of any reputable and honest gambling portal. The organization includes 2 departments – ATA (Approved Testing Agency) and SRS (Self-Regulation Services).

The 1st one tests platform, gaming software operation, collects casino owner data and check it. The 2nd division creates a safe and supportive gaming environment for players, look after Jackpot City, how it follows the responsible play standards set in the gambling industry, if it conducts advertising campaigns right and so on. And what you see on the site is what you get. Plus, they have a good customer support staff.

As for me as a player, it seems like an honest brand, trying to avoid any kind of abuse on the behalf of players. They have strong licenses, good and experienced software, a wide range of banking options. I should say that I have found no criticism regarding successful cash-outs, the terms, limits, timing, or deposit and withdrawal mechanisms.

But it’s all good and fine until something occurs. I have got upon some bad reviews and reports of JackpotCity casino unethical business practices with the Buffalo partners (FYI, Buffalo Partners – online casino affiliate program), changing conditions on previous terms and agreements, what makes it sort of untrustworthy.

I have read about two-three dozen complaints on Jackpot City. And other reputable sources reviewing the casino, like we are, have reported about casino strict rules and uttermost reluctance to make any concession in disputes. While, it is still a very popular portal to play for real money among Canadians, New Zealand people (Kiwis) or Germans, I still hesitate over JackpotCity casino.

And hey, pay attention to the fact that it cannot open accounts as well as process bets or financial transactions for individuals residing in Lower Saxony (Niedersachsen) state in Germany.

Having reviewed a couple of publicly posted complaint letters, I would say that the casino should really work on their policy, making it more loyal to their customers. Their refusal to compromise can cost them a lot of potential players. Though I don’t exclude the fact that some gamblers can be guilty of terms abuse either.

6 What Can You Say about Casino Mobile Play?

It offers Android casino, iPhone or iPad mobile casino app respectively. You can download or use mobile browser-based casino website, based on your preferences.

Yep, it’s ok, I add 1 point in its favor thanks to its wide compatibility with different mobile devices, irrespective of the smartphone or tablet model or operation system. However, a number of Microgaming casino games still aren’t available on mobile. I tested a couple of games, one of them was Atlantic City Blackjack, it played good on my handset. I played for free using a demo mode, like everywhere, desktop and JackpotCity mobile casino accounts are linked, so you don’t have to register twice.

Their mobile casino is just fine, you know. Nothing unique, but it works good. To reach the web based version of JackpotCity casino, I type in “JackpotCity Casino” using the phone, and I found it ported to my handset. They also send an SMS with their link if you share your number using Jackpot City desktop or flash casino.

7 How User-Friendly Is Casino Website?

I kinda feel like I get into the Las Vegas Strip and I think the online casino design looks bold and fresh though this is one of the long-running websites. There’s not too much in terms of theming, but it looks nice.

I have another point of view. First, they should be SORRY in advance for the walla text. It’s not readable. It was a challenge to get the message from the Home Page also because of many colours that are used at the same time. No strategic use of visuals. I’m talking about casino games. There are a few game pictures in each category, and again, a whole lot of descriptions.

If there is anything I learned from checking hundreds of casinos, it’s the importance of visualization. Visiting the page with payment options, I’ve finally found pics of deposit and withdrawal methods, however, it lasted forever before they all have been loaded, you know. In addition to that a ‘Search’ option isn’t available for unregistered individuals, you don’t know in advance what exactly casino games are on offer.

All the needed information like login, register, banking, help, payout percentages, games, loyalty points, certifications, providers logos, etc. were easily found. And I like banners on the main page. And they keep the blog, it’s quite interesting in patches.

1 Star2 Stars3 Stars4 Stars5 Stars (9 votes, average: 3.00 out of 5)

FAQ - Jackpot City Casino

How can I register a real money account at JackpotCity Casino?

The procedure is really simple: Click on the "Register" button and enter some information about yourself, such as your email, phone number, location, address line, birth date and username with password. Now you are good to go. Visit the 'Banking' page, make a deposit and play for real money at JackpotCity Casino.

How can I login to Jackpot City Casino?

Open JackpotCity Casino home page. For that you may click on the "Play" in our review. When you reach the casino, look for the 'Login' button to enroll your username with password you created at the time of your registry.

How can I contact JackpotCity support?

You can refer to the qualified customer support in the case you have any difficulties. This service is available for you during the whole week and around-the-clock. There are different convenient ways to contact it. So, you can use Live Chat or any toll free number for immediate reply, for Canadians, it is 1-800-768-1946. Or just send e-mail - info@jackpotcity.com. Usually the staff answer as quickly as possible.

Who is the owner of JackpotCity Casino?

The casino is owned by Baytree Ltd, which is is a Maltese company. It is registered by the address: Villa Seminia, 8, Sir Temi Zammit Avenue, Ta' XBiex XBX 1011.

Is it safe to play at Jackpot City for real money?

Like any reputable and licensed casino, it uses SSL (Secure Socket Layer) data encryption technology, which is the go-to method for keeping the personal information and all financial transactions for individuals secure. The encryption process scrambles all the ins and the outs of every financial transaction.


  1. Al_GM says:

    The transparency and honesty of online casinos are important. I like that Jackpot city is one of few operators that provide the full RTP report on all the titles. But… I found a few slots that were not included, like popular Mega Moolah for example. So that I wonder if there’re many games that were missed in the report?

  2. BrightOn says:

    Can anybody say what other games are here at Jackpot City besides Microgaming titles?

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